Digestive Disease Associates: Catonsville

Reviews about Digestive Disease Associates: Catonsville

• Bion Mitchell

  Jan, 26 2018
  ★ ☆ ☆ ☆ ☆
  I received a call and was told it was time to schedule my endoscopy. I was out of town and told them I did not have my schedule and would have to call them back. I called on 3 separate occasions and left a message with a recorder that said they would be back to me within 24 hours. I never received a call back. I finally got through and have now been on hold for 52 minutes and keep listening to a recording telling me that someone will be with me in a minute because all the operators are busy. Having now spent the last 53 minutes on hold I am not inclined to hang up. My advise to anyone reading this is find another doctor, one that cares and considers your time no less valuable than theirs. This is unacceptable. It is now 5:09 est and I have been on hold for 60 minutes and have the feeling that I am on some kind of loop and everyone has gone home. I am going to take my own advise and find another doctor.

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